AI Systems Development

AI Agent Development Services

I design and ship custom AI agents, RAG systems, and n8n-powered workflows that do real work inside your business — answering customers, qualifying leads, and removing manual steps from your operations.

What I build

Custom AI Agents

Goal-driven agents that use tools, call your APIs, and take real actions — not just chat. Built with OpenAI, Anthropic, or open models, with guardrails and human handoff where it matters.

RAG Over Your Own Data

Retrieval-augmented generation pipelines on your docs, product catalogue, tickets, or knowledge base. Chunking, embeddings, vector store, and evaluation so answers stay grounded and citable.

n8n Agent Workflows

Agents wired into the systems you already run — CRM, email, Slack, Sheets, Stripe, databases — using n8n so every step is visible, testable, and self-hostable.

Support & Sales Agents

WhatsApp, website, and inbox agents that qualify leads, answer product questions, book calls, and escalate cleanly to a human with full conversation context.

Internal Copilots

Private assistants for your team: summarise reports, draft proposals, query internal data, and automate the research work that eats hours every week.

How the build runs

01

Scope the job

We define what the agent must decide, which tools it can use, and how success is measured.

02

Build & ground

Prompting, tool calls, and retrieval over your data, with evaluation on real examples.

03

Integrate

Deploy into n8n, your app, WhatsApp, or your CRM with logging and fallbacks.

04

Tune & hand over

Monitor real conversations, fix failure modes, and document everything so your team owns it.

n8n automation case studies

Real agent and workflow builds running on n8n, wired into CRMs, inboxes, and messaging channels.

Lead conversion

Cold leads to paying customers

A B2B service team was sitting on thousands of cold leads with no consistent follow-up beyond a single manual email.

  • n8n pipeline enriching each lead and scoring intent with an LLM
  • Multi-step email and LinkedIn sequences branching on replies
  • Auto-booked calls pushed into the CRM with full conversation context

Result: Dormant list reactivated into a steady flow of booked calls without extra headcount.

Onboarding

Customer onboarding automation

Every new client kicked off a manual checklist across email, Drive, Slack, and the billing system.

  • Payment webhook triggers workspace, folder, and contract creation
  • Personalised welcome sequence and kickoff scheduling
  • Agent monitors missing onboarding steps and nudges both sides

Result: Onboarding time cut from days of coordination to a same-day automated flow.

Content ops

Social media posting automation

Content was written in one place, then reformatted and posted by hand across several networks.

  • Content calendar in Sheets/Notion as the single source of truth
  • LLM reformats each post per channel with on-brand tone
  • Scheduled publishing to LinkedIn, Facebook, Instagram and X with engagement logging

Result: Consistent multi-channel publishing with roughly an hour of human review per week.

Support

Customer service chat agent

Support inboxes and WhatsApp were flooded with repeat questions about orders, pricing, and policies.

  • RAG agent grounded in help docs, policies, and order data
  • Live order lookups through internal APIs before answering
  • Confidence-based escalation to a human with the full thread attached

Result: Majority of routine tickets resolved instantly, with humans handling only real edge cases.

Why work with me

  • 8+ years shipping production web and automation systems.
  • Agents built on stacks you can own — n8n, self-hostable, no vendor lock-in.
  • Grounded retrieval and evaluation, so agents stay accurate on your data.
  • Full handover: documentation, logging, and a team that can maintain it.